Terms & Conditions

THIS INFORMATION IS IMPORTANT. PLEASE READ IT CAREFULLY.

Responsibility Clause:ÿ Lakeland Tours, LLC d/b/a WorldStrides, its employees, shareholders, subsidiaries, affiliates, officers, directors, successors, agents, and assigns (collectively, ËWorldStridesÌ) does not own, operate or control any person or entity which is to or does provide goods or services for your trip, including, for example, lodging facilities, airline, vessel or other transportation companies, guides or guide services, local ground operators, entertainment or sightseeing operators, providers or organizers of optional excursions, food service providers, etc. All such persons and entities are independent contractors.ÿ As a result, WorldStrides is not liable for any negligent or willful act or failure to act of any such person or entity, or of any third party.

Without limitation, WorldStrides is not responsible for any injury, loss, or damage to person or property, death, delay, or inconvenience in connection with the provision of any goods or services whether occasioned by or resulting from, but not limited to, acts of force majeure, war, civil unrest, insurrection, strikes or other labor activities, criminal or terrorist activities of any kind or the threat thereof, lost or stolen belongings, overbooking or downgrading of accommodations, mechanical or other failure of airplanes or other means of transportation or for any failure of any transportation mechanism to arrive or depart timely, dangers associated with animals, sanitation problems, food poisoning, lack of or quality of medical care, illness or disease, difficulty in evacuation in case of a medical or other emergency, actual, perceived or threatened epidemics, or for any other cause beyond the direct control of WorldStrides.

Changes or substitutions in hotels, itinerary, inclusions, or airports may be made depending on your travel dates, arrival and departure times, national holidays, and events beyond WorldStridesÊ control at the discretion of WorldStrides as it deems necessary or desirable.ÿ On certain dates some attractions or activities may be closed.ÿ WorldStrides at its sole discretion may cancel a program due to insufficient enrollment, unforeseen operational difficulties, lack of projected availability, or any other reasons at any time. If a trip is cancelled by WorldStrides, the sole obligation of WorldStrides is to refund all funds collected from any registrant minus any merchandise fees.

WorldStrides reserves the right to make audio and visual records of any of its trips and participant agrees that WorldStrides may use any such records for promotional and/or commercial purposes, as well as approves of such uses by third parties whom WorldStrides may engage without any remuneration to participant. Participant assigns to WorldStrides all rights, titles, and interest in or to any and all media related to a WorldStrides trip without any remuneration to participant, including photographs provided directly to WorldStrides or through websites in which his or her name or likeness may or may not appear.

WorldStrides reserves the right to decline to accept or retain any person as a member of any trip. In the event a member is expelled from a trip, no refund of any kind will be made. These terms and conditions can be changed only by a writing signed by an officer of WorldStrides.

Participants understand that they are solely responsible for their pre-program, program, and post-program medical care in all respects, including, but not limited to, obtaining and taking necessary medication(s), vaccinations and any other medical care and treatment.ÿ

Arbitration: Any dispute concerning this contract, the Terms & Conditions and/or rules and regulations concerning the trip, the literature concerning the trip and/or the trip itself, shall be resolved solely and exclusively by binding arbitration in Charlottesville, Virginia pursuant to the then existent commercial rules of the American Arbitration Association.ÿ In any such arbitration, the substantive (but not procedural) law of the Commonwealth of Virginia shall apply.ÿ In any such arbitration, the arbitrator may, but is not required to, award attorneyÊs fees to the prevailing party.

Price and Payment Information

Minimum Group Size: If your group has 34 or fewer participants, it may be combined with other group(s) on the program. The combinations may not be of the same age level or with the same identical itinerary.

Payment: Your Program Leader has arranged for most, if not all, of the payments for your program to be paid through a single account and has primary financial responsibility for making all payments and paying all applicable fees in a timely manner, including, but not limited to, late fees, cancellation related fees and costs related to events beyond WorldStridesÊ direct control (which may include increases in travel security charges, government imposed fees and taxes, increases in airport and airline fees and taxes, fuel and energy costs and charges and airline, vendor, or group imposed schedule changes or delays).ÿ However, you remain ultimately responsible for covering the portion of the payments, costs, fees, merchandize and services applicable to your registration.ÿÿÿÿÿ

Within 100 days of travel, reservations are transferable only if a suitable replacement has been approved by WorldStrides, space remains available, and all change fees and costs, including a $100 name change fee, have been fully paid. Frequent flyer miles are not available to participants. All programs must be paid in full by the final payment deadline, otherwise your program space is not guaranteed.

Program Information Letter: Approximately two to three weeks prior to departure, your Program Leader will provide you with details regarding flight and hotel information, departure and return times, packing tips, drop off/pick-up locations, etc.

Medical Insurance: ÿAll participants are provided accident, illness, and accident-related dental insurance coverage (underwritten by American Income Life) up to $7,000 for accident, $1,500 for illness, and $750 for accident-related dental. Pre-existing conditions are not covered (full details are available by calling 1-800-849-4820). Any charges not covered are the responsibility of the participant. (For Costa Rica participants only) Medical and accident insurance coverage will be provided through Berkely Care. This insurance is underwritten by Virginia Surety, Inc. Please contact Berkely Care at 800-453-4063 for additional information.

Supervision/Behavior: WorldStrides, the Program Leader, and chaperones establish behavior rules and directions for all student participants. Failure to abide by the rules or directions may result in the student being sent home at the parentsÊ expense without any right to a refund. Consumption or possession of alcoholic beverages or non-prescription drugs of any kind, as well as violation of certain other rules, constitute grounds for immediate expulsion. All program participants will be responsible for their own actions at all times and Program Leaders and chaperones are responsible for the actions of all participants in their group. On occasion, program participants may be allowed by the Program Leader and with the consent of WorldStrides to leave the group and to explore on their own. WorldStrides has no responsibility for those participants when they are on their own and it is the sole responsibility of those participants to take whatever actions are necessary to rejoin the group, if that is their intent, at their own cost.

Participants understand that Program Leaders and chaperones receive support for their work through discounted travel with their group, opportunities for additional educational and professional development, the ability to provide scholarships for needy and deserving students, and/or through salary or stipends. Annual price increases may be limited by multiple year commitments.ÿ ÿ

Young Travelers: (For science programs only) Registration for children under the age of 12 is subject to individual review by WorldStrides.ÿ The decision to allow participation in a trip is in the sole discretion of WorldStrides.

Travel Documentation: Every participant must have the required documentation necessary to participate in the trip prior to the date of departure, including needed identification that fully matches the name provided to WorldStrides for inclusion on travel documentation and airline tickets, and must meet any other applicable compliance requirements issued by the Transportation Security Administration or related agencies.ÿ WorldStrides provides online and customer service means for keeping the program participantÊs information current and it is the participantÊs sole responsibility to assure that this information is fully up to date no later than 60 days prior to the groupÊs departure date.ÿ If changes occur after that date, the participant must contact their Program Leader and additional change fees might apply. Visit the Transportation Security Agency at http://www.tsa.gov for more information. ÿ

In the case of international travel, including Costa Rica and Mexico programs, the participant is additionally and solely responsible for obtaining a passport or visa in order to travel. Passports must be valid for at least six months after your return date.ÿ It is the responsibility of the participant to check and fully comply with the requirements for travel between the United States and the countries that you will be traveling to or through. Visit the Department of State at http://travel.state.gov for more information.

If a participant is unable to travel due to the lack of a proper identification, passport or visa, or necessary inoculations, the standard cancellation policy will apply.

Privacy: Because the nature of our business requires coordination with various providers who deliver the travel services you request, it is necessary to share some personal information that you have provided.

CANCELLATIONS

Cancellations: All cancellations must be made in writing by or on behalf of the person listed on the registration form through their Program Leader to WorldStrides, P.O. Box 9033, Charlottesville, VA 22906, must be postmarked prior to the groupÊs departure, and must include account number, registrantÊs name, and complete address. A cancellation policy for your group, including obligations to provide timely notification to WorldStrides, has been agreed upon with the Program Leader, school or organization making payments on your behalf.ÿ If the Program Leader, school, or school administration cancel or if you cancel, WorldStrides will retain funds according to the cancellation policy for your group. There will be no refunds for unused services or program features after the group departs.

Standard Cancellation Policy: If you, the Program Leader, school, or school administration cancel, WorldStrides will retain 25% of the base trip price* (minimum charge of $120 if base trip price is $400 or more) if the cancellation letter from your Program Leader is postmarked more than 75 days prior to the groupÊs departure, 50% of the base trip price* if the cancellation letter from your Program Leader is postmarked 35 to 74 days prior to groupÊs departure, or 100% of the base trip price* if the cancellation letter from your Program Leader is postmarked 34 days or less prior to groupÊs departure. The standard cancellation policy is based on the originally scheduled trip dates. This policy does not apply in the event of WorldStridesÊ bankruptcy, insolvency, or cessation of business.ÿ

* Please Note: The non-refundable deposit, handling charges, merchandise fees, name change fees, or late registration fees are not refundable.

Changes in Travel Dates: WorldStrides strives to keep your original travel dates. However, WorldStrides reserves the right to change the date of departure due to heavy demand on certain peak travel dates by no more than one or two days from the original departure date. Customer acknowledges that these changes are not grounds for cancellation without penalty or for refunds after the tour. On occasion, WorldStrides must change dates of a scheduled program by three days or more. If you find it necessary to cancel because your program dates are changed by WorldStrides, you will be refunded all monies minus fees for returned checks and merchandise fees if your letter of cancellation is postmarked no more than 14 days after the date change is announced to the Program Leader. Your letter must state that the date change is your reason for canceling.

Cancellation by a Supplier: ÿ(For California residents only) Upon cancellation of the transportation or travel services, where you, the customer, are not at fault and have not canceled in violation of the terms and conditions, if any, of the contract for transportation or travel services, all sums paid to WorldStrides for services not received by you will be promptly refunded by WorldStrides to you unless you otherwise advise WorldStrides in writing. Registration as a seller of travel does not constitute approval by the state of California. WorldStridesÊ principal office is located in Charlottesville, VA. This transaction is not covered by the California Travel Consumer Restitution Fund. You are not eligible to file a claim against that Fund in the event of WorldStridesÊ default. (For Washington State residents only) If transportation or other services are canceled by WorldStrides, all sums paid to WorldStrides for services not performed in accordance with the contract between WorldStrides and the consumer will be refunded within 30 days of receiving funds from the supplier with whom the services were arranged, or if the funds were not sent to the supplier, the funds shall be returned within fourteen days after cancellation by WorldStrides to the consumer unless the consumer requests WorldStrides apply the money to another travel product and/or date.

USTOA Membership Means YouÊre Protected: WorldStrides, as an Active Member of USTOA, is required to post $1 million with USTOA to be used to reimburse, in accordance with the terms and conditions of the USTOA Travelers Assistance Program, the advance payments of WorldStridesÊ customers in the unlikely event of WorldStridesÊ bankruptcy, insolvency, or cessation of business. Further, you should understand that the $1 million posted by WorldStrides may be sufficient to provide only a partial recovery of the advance payments received by WorldStrides. Complete details of the USTOA Travelers Assistance Program may be obtained by writing to USTOA at 275 Madison Avenue, Suite 2014, New York, New York 10016, or by e-mail to information@ustoa.com or by visiting their website at www.ustoa.com.

Seller of Travel Numbers:

California Seller of Travel Registration No: 2041618-20

Nevada Seller of Travel Registration No: 2003-0183

Lakeland Tours, LLC DBA: WorldStrides is registered with the state of Florida as a Seller of Travel - Registration No: ST24541

Hawaii TARS-5388; IA 568; and WA 601 887 646, 602 011 744.

Rev. 09/09

Please acknowledge that you have read, understood and agreed to the above terms and conditions and are a parent or guardian with responsibility for adherence to these terms on behalf of the program registrant.